FAQ
How should I prepare?
Come with dry, detangled hair. (No need to wash!) Let us know if you have any allergies or sensitivities to skincare ingredients. Customers with recent hair color or hair chemical services should wait about 7 days before receiving a scalp detox to avoid any possible fading or reaction.
What to do when you arrive?
Please wait in the lobby and text us "Here!" We will come to the lobby to greet you and bring you to the suite. Please do not use the callbox or attempt to enter the suite without your practitioner.
Where are you located?
We are located in Salon Lofts- Westgate. Please note that while our address is on S Lamar, the entrance actually faces Western Trails Blvd, behind Central Market and Regal movie theater and directly across the parking lot from Flow Yoga
Parking
There is ample parking available for our guests. You can find parking directly in front of the building, and it’s free of charge.We recommend arriving a few minutes early to secure a spot and to give yourself time to relax before your appointment.
Are blow-dry services available?
We recommend waiting to blow dry your hair to allow your scalp to fully absorb the nourishing ingredients of the last step of the service. Hot air directly on the scalp can cause unwanted irritation. Hair wrap towels are available. However, if a blow-dry is necessary, we may be able to coordinate a blow dry service at our sister salon, Wildwood Salon, subject to availability.
What about hair extensions or braids?
Head Spa treatments are not recommended while wearing hair extensions or braids. Scalp massage and steam may damage or shorten the longevity of these styles. However, treatments are HIGHLY recommended after removing extensions or braids
General Tips for a Better Experience
Arrive early
Give yourself a few minutes before your appointment to settle in and relax.
Communicate your needs
If you have any specific concerns or goals for your scalp health, let your therapist know ahead of time.
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Relax and enjoy
Our head spa is designed to be a deeply relaxing experience, so unplug, unwind, and enjoy the pampering.
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Post-treatment care
To extend the benefits of your scalp treatment, avoid washing your hair for at least 24 hours after the service. You’ll want to give your scalp time to absorb the full benefits.